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CSRInne
4 tygodnie temu
Customer Support with English and German Language
VikingCloud
Warszawa
specialist (Mid / Regular), junior specialist (Junior)
7 500 – 8 000 PLN
Umiejętności i technologie
Nie określono wymaganych umiejętności
Opis stanowiska
Brak opisu stanowiska.
Wymagania
- You have a great level of English and German
- Ability to work flexible shifts whilst displaying impeccable schedule adherence
- A team player with a positive outlook and a passion for customer service
- Strong attention to detail and the ability to multi-task
- Excellent computing skills
- Strong decision-making and problem-solving skills
- Ability to interact with customers on a personal level
- Candidate should be in Warsaw
Obowiązki
- Responding to clients queries thru various channels, mostly calls
- To aim to resolve all queries on a first-call resolution basis
- Customers Engagement and Experience
- Communicate clearly and effectively during all calls
- Provide exceptional customer experiences at every customer touchpoint
Benefity
- sharing the costs of sports activities
- private medical care
- life insurance
- remote work opportunities
- integration events
- dental care
- retirement pension plan
- coffee / tea
- drinks
- leisure zone
- extra social benefits
- holiday funds
- christmas gifts
- employee referral program
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